ملخص الدراسة:

The Gaza Strip is suffering from a scarcity of water and electricity resources used for the domestic purposes, the two concerned institutions_(Costal Municipalities Water Utility) and (Gaza Electricity Distribution Company) _are also suffering from non-paying of the dues financial bills; whereas the rate of paying until January 2011is only 30%, This research aims at studying the influence of non-paid water and electricity services on consumption in Gaza Strip for domestic purposes. The research methodology is to selected sample of subscriptions which represent reality. This selection is based on standards, such as rates of payment of water and electricity, consumption rates and tariffs system. Based on the above- mentioned criteria the researcher selected nine regions distributed among urban, rural, refugee camps and old cities, the customers were divided into three main groups: Group (A) who are committed to pay the bills and are considered as a control group in their behavior towards consumption. Group (B) who are not committed to pay the bills and group (C) who are middle-commitment to pay the bills where the consumption of the two groups (B, C) were compared with group (A). The data analysis showed that the Gaza Strip subscription who are not committed to pay or middle commitment in paying water and electricity are consuming 50%& 40% respectively more than who are committed to pay the bills . In urban areas the customers who are not committed to pay water bills are consuming 45% more than who committed to pay, whereas in electricity sector their consumption increased by 10%. In rural areas and refugee camps, the subscriptions who are not committed to pay or middle committed to pay water bill their consumption increased by (40-70%) more than who are committed to pay bill, whereas in electricity sector their consumption is increased by 45%, In old cities the subscriptions who are not committed or middle committed to pay water & electricity bills their consumption increased by (50-70%) more than who are committed to pay the bills. And so it's essential to enforced the subscription pay bills to decreased the variation in consumed quantity between costumers and rationalized the consumption, should reviewing the tariffs system which implemented in Gaza Strip municipalities where the clear variation in cubic meter water price which reached double prices it consider injustice and not logical price, also to increase the payment rate it should create new method to receive the bills an important method pre-paid system, activate the role of local community organizations (NGOs) to raise the cultural level of payment for the provide services to citizens, Legal follow-up to the customers who are don’t committed pay bills through Judicial courts especially if the costumers able to pay bills, Finaly the local government in Gaza Strip should be responsible about poor family who are not able to pay the bills.

توثيق المرجعي (APA)